I-Systems, a technology services provider for the telecommunications sector, was seeking a robust and flexible logistics solution capable of supporting its nationwide operation and high service expectations from multiple B2B clients.

I-Systems was seeking a robust and flexible logistics solution capable of supporting its nationwide operation and high service expectations from multiple B2B clients.
Precise inventory control and asset traceability.
Client-specific service customization, with unique workflows and SLAs.
Seamless integration with existing systems, while streamlining internal operations.
Scalability and agility to support rapid growth and client onboarding.
Multiple visibility levels: per client, per operation, and per technician.
Fully customized workflows and dashboards for each client served.
Automation of core logistics processes, including receiving, shipping, RMA, and SLA tracking.
Integration with existing ERPs and legacy systems, enhancing existing infrastructure and processes.
Optimized internal logistics operations, with improved control, visibility, and efficiency.
Client-specific service delivery, creating added value and strengthening customer relationships.
Strengthened market positioning as a logistics technology leader in the telecom space.
40% saving in the time taken to consolidate and plan stock balancing.
TelecomVivo, one of the largest telecommunications providers in Brazil, was facing a highly complex logistics scenario due to its extensive national distribution network and high daily volume of field operations.
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TelecomTo overcome the lack of centralized visibility, TIM implemented a smart logistics platform specialized in asset management for the telecommunications sector.
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