IHS

Challenge

I-Systems, a technology services provider for the telecommunications sector, was seeking a robust and flexible logistics solution capable of supporting its nationwide operation and high service expectations from multiple B2B clients.

Key challenges included:

Precise inventory control and asset traceability;
Client-specific service customization, with unique workflows and SLAs;
Seamless integration with existing systems, while streamlining internal operations;
Scalability and agility to support rapid growth and client onboarding.

Solution

With the implementation of Atlante, I-Systems gained a modern, fully customizable logistics platform tailored to its B2B operational model.

The solution delivered:

Centralized asset management, with multiple visibility levels (per client, per operation, per technician);
Fully customized workflows and dashboards for each client served;
Automation of core logistics processes, including receiving, shipping, RMA, and SLA tracking;
Integration with existing ERPs and legacy systems, enhancing existing infrastructure and processes.

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Results

The partnership with Atlante delivered clear outcomes across three key areas:

Optimized internal logistics operations, with improved control, visibility, and efficiency;
Client-specific service delivery, creating added value and strengthening customer relationships;
Strengthened market positioning as a logistics technology leader in the telecom space.

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Free 60-day risk-free trial with assisted operation

Want to see how our solutions work in practice? Our team sets up, trains and monitors your employees for 60 days, with the system operating in your real routine - all at no cost to your company.

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AI Demand Forecasting

Intelligent module that empowers companies to predict future material requirements based on consumption history, seasonal trends, and strategic expansion plans.

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